Hightext is a dynamic documentation company specializing in comprehensive documentation solutions for technology companies for more than 18 years. The company is run by Idan Reiss – a documentation expert who has served as a documentation and projects manager in various high-tech companies for many years.
Technical Writing
Comprehensive documentation solutions
18 Years of excellence!
Hightext’s advantages
About us - 18 years of experience!
Hightext is a dynamic documentation company specializing in comprehensive documentation solutions for technology companies for more than 18 years. The company is run by Idan Reiss – a documentation expert who has served as a documentation and projects manager in various high-tech companies for many years.
You are welcome to get in touch with us now!
The services we provide
Technical Writing Services
Technical writing that adheres to high professional standards in various areas:
software hardware medical equipment military systems and more.
The solutions we provide include:
User guides and manuals
Online help and Web Help systems
System documentation
Diverse technical literature; system documentation, installation and maintenance guides, operation manuals.
Editing & layout
Editing of technical documents
We edit existing technical documents or documents that were written by the client for editing and updating including proofreading, professional technical writing editing, layout and formatting.
Editing, layout & formatting
Hightext provides professional, template-based technical writing with extensive use of automatic functions, which include, inter alia, automatic table of content, illustrations numbering, internal document references and automatically updated headers. In addition to a professional and polished look, this also allows easy and quick updating of the documents in the future while maintaining the format. We can deliver the documents in any format required: Word, Web Help (HTML), Online Help, PDF, etc.
Online Help / Web Help
Hightext specializes in the development, writing, updating, maintenance and translation of Online Help and Web Help systems.
We create online help systems from existing documentation or from scratch, and provide updating, upgrading, translation and maintenance of existing Online Help systems.
Why choose Hightext
for technical writing, translation and editing services?
Good reasons to choose us:
So what is technical writing actually?
(Or why you should hire a professional technical writer instead of someone from the QA)
In recent years, professional technical writing is becoming more and more part of R & D processes. Technical writing contributes to the system’s success in several ways:
- Reduces the use of the company’s technical support system, saving both the manufacturer and the customer financial costs and costly human resources.
- Integrates in the QA process with an emphasis on the user interface, helping to improve the user interface, focus work processes, and resolve issues left behind in the development process.
- Quality technical writing positively reflects on the image of the product and the manufacturer.
Technical writing is a specialized profession, requiring skills, specific professional education, proficiency and work experience.
In our view, good technical writing also requires another rare element – talent:
- Writing talent
- The ability to comprehend and see the picture of the documented system, and to create documentation based on specific logic; processes or chronological order.
- Ability to describe the interface of a system in the right order and importance, using simple and easy to understand instructions.
- Ability to simulate the user’s experience – make a perfect simulation of the potential user, and being able to see the system from the perspective of the operator or user.
The technical writing process
Hightext delivers technical writing that adhere to professional standards, while paying attention to details and ensuring accuracy and uniformity. The writing process is done in close interaction with the customer’s representatives.
We strive to develop a deep system understanding and involvement and “think big”. As a result, technical writing often becomes an opportunity for the R&D array to re-examine vulnerabilities that require further consideration.
The process includes the following steps:
- Requirements specification
- Studying the subject matter and collecting materials
- Draft writing
- Repeated interaction with the customer until a final version is reached
The documents we create are written in an eloquent and concise style, formatted in a professional template-based layout with automatic functions, and undergo quality assurance before their final delivery to the customer.