Technical Writing

Comprehensive documentation solutions

18 Years of excellence!

technical writing | technical writer

Hightext’s advantages

About us - 18 years of experience!
Technical Writing & Translation

Hightext is a dynamic documentation company specializing in comprehensive documentation solutions for technology companies for more than 18 years. The company is run by Idan Reiss – a documentation expert who has served as a documentation and projects manager in various high-tech companies for many years.

Comprehensive documentation solutions under one roof

We provide comprehensive solutions to all of the company’s documentation needs, including technical writing, marketing writing and professional translation, all of which are done in-house in close professional interaction among different disciplines.

A high level of expertise based on more than 18 years of experience

The high professional level of our technical writing services results in costs saving by reducing the resources required for implementation and support, increases customer satisfaction, and positively reflects on the company’s image.

Technical Writing Services

The solutions we provide include user guides, Online-Help and Web-Help systems, system documentation, and various types of technical literature including installation, operation, and maintenance manuals for a wide range of topics: software, hardware, medical equipment, communications, military systems, etc.

Uncompromising professionalism

  Hightext’s technical writers are professionals with proven experience in their fields, most have a master degree    Proofing and control procedures based on many years of documentation experience    Thorough expertise and understanding of documentation in diverse technology fields

More than 18 years of professional experience

Many years of documentation experience and understanding in the fields of technical writing, Marcon and specialized professional translation

Reliability

Meeting deadlines, guaranteed work quality

18 years of professional excellence and hundreds of satisfied customers!

Technical Writing / Translation Customer
About us - 18 years of experience!
Technical Writing & Translation

Hightext is a dynamic documentation company specializing in comprehensive documentation solutions for technology companies for more than 18 years. The company is run by Idan Reiss – a documentation expert who has served as a documentation and projects manager in various high-tech companies for many years.

A high level of expertise based on more than 18 years of experience

The high professional level of our technical writing services results in costs saving by reducing the resources required for implementation and support, increases customer satisfaction, and positively reflects on the company’s image.

Technical Writing Services

The solutions we provide include user guides, Online-Help and Web-Help systems, system documentation, and various types of technical literature including installation, operation, and maintenance manuals for a wide range of topics: software, hardware, medical equipment, communications, military systems, etc.

Comprehensive documentation solutions under one roof

We provide comprehensive solutions to all of the company’s documentation needs, including technical writing, marketing writing and professional translation, all of which are done in-house in close professional interaction among different disciplines.

Uncompromising professionalism

  Hightext’s technical writers are professionals with proven experience in their fields, most have a master degree    Proofing and control procedures based on many years of documentation experience    Thorough expertise and understanding of documentation in diverse technology fields

More than 18 years of professional experience

Many years of documentation experience and understanding in the fields of technical writing, Marcon and specialized professional translation

Reliability

Meeting deadlines, guaranteed work quality

18 years of professional excellence and hundreds of satisfied customers!

Technical Writing / Translation Customer

  077-5574001

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The services we provide

Technical Writing Services
Technical Writing

Technical writing that adheres to high professional standards in various areas:
software hardware medical equipment military systems and more.

The solutions we provide include:
User guides and manuals
Online help and Web Help systems
System documentation
Diverse technical literature; system documentation, installation and maintenance guides, operation manuals.

Editing & layout
Technical layout & formatting

Editing of technical documents

We edit existing technical documents or documents that were written by the client for editing and updating including proofreading, professional technical writing editing, layout and formatting.

Editing, layout & formatting

Hightext provides professional, template-based technical writing with extensive use of automatic functions, which include, inter alia, automatic table of content, illustrations numbering, internal document references and automatically updated headers. In addition to a professional and polished look, this also allows easy and quick updating of the documents in the future while maintaining the format. We can deliver the documents in any format required: Word, Web Help (HTML), Online Help, PDF, etc.

Online Help / Web Help
Online-help web-help

Hightext specializes in the development, writing, updating, maintenance and translation of Online Help and Web Help systems.

We create online help systems from existing documentation or from scratch, and provide updating, upgrading, translation and maintenance of existing Online Help systems.

Why choose Hightext

for technical writing, translation and editing services?

Good reasons to choose us:

More than 18 years of experience in technical writing, marketing writing and professional translation services for high-tech companies

A comprehensive solution for all your documentation needs under one roof

We specialize in various technologies, and our services are performed by professionals with proven experience and relevant education

Reliability backed by a guarantee

So what is technical writing actually??

Technical writing at work

(Or why you should hire a professional technical writer instead of someone from the QA)

In recent years, professional technical writing is becoming more and more part of R & D processes. Technical writing contributes to the system’s success in several ways:

  • Reduces the use of the company’s technical support system, saving both the manufacturer and the customer financial costs and costly human resources.
  • Integrates in the QA process with an emphasis on the user interface, helping to improve the user interface, focus work processes, and resolve issues left behind in the development process.
  • Quality technical writing positively reflects on the image of the product and the manufacturer.

Technical writing is a specialized profession, requiring skills, specific professional education, proficiency and work experience.
In our view, good technical writing also requires another rare element – talent:

  • Writing talent
  • The ability to comprehend and see the picture of the documented system, and to create documentation based on specific logic; processes or chronological order.
  • Ability to describe the interface of a system in the right order and importance, using simple and easy to understand instructions.
  • Ability to simulate the user’s experience – make a perfect simulation of the potential user, and being able to see the system from the perspective of the operator or user.

The technical writing process

תהליך כתיבה טכנית

Hightext delivers technical writing that adhere to professional standards, while paying attention to details and ensuring accuracy and uniformity. The writing process is done in close interaction with the customer’s representatives.
We strive to develop a deep system understanding and involvement and “think big”. As a result, technical writing often becomes an opportunity for the R&D array to re-examine vulnerabilities that require further consideration.
The process includes the following steps:

  • Requirements specificationTechnical writing process
  • Studying the subject matter and collecting materials
  • Draft writing
  • Repeated interaction with the customer until a final version is reached

The documents we create are written in an eloquent and concise style, formatted in a professional template-based layout with automatic functions, and undergo quality assurance before their final delivery to the customer.